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Everything that we do is guided by our values – including our editorial approach and how we use data.
We use your personal data for many reasons, from understanding how our users engage with our sites to informing our marketing and advertising.
These are the main reasons why we collect and use data about our users:
Personal data is any information about you by which you can be identified. This can include information such as:
The data controller for our sites and apps is T&M Cleaning Services Limited, Address. This means that we are responsible for deciding how and why we hold and use your personal data. If you want to contact us, you can find our contact details in the “How to contact us” section below.
We collect personal data when you send enquiry through contact form or email and when you browse our sites. This information is used to analyse how visitors use our site.
We collect personal data when you:
We use personal data collected through our sites and apps for a number of purposes, including the following:
Adding to or combining the personal data you provide to us
We may also add information to improve the accuracy of your delivery address when we send out mail. We may also obtain information from partners whose offers we include in some of our marketing communications and we use this information to ensure that we do not send you irrelevant marketing.
We do not aim any of our products or services directly at children under the age of 16 and we do not knowingly collect personal data about children under 16. Some of our services may have a higher age restriction and this will be shown at the point of registration.
We have implemented appropriate technical and organisational controls to protect your personal data against unauthorised processing and against accidental loss, damage or destruction. Unfortunately, sending information via the internet is not completely secure. Although we will do our best to protect your personal data once with us, we cannot guarantee the security of any personal data sent to our site while still in transit and so you provide it at your own risk.
We do not share your personal data with other people or organisations that are not directly linked to us except under the following circumstances:
Whenever we transfer your personal data out of the European Economic Area (EEA), we ensure similar protection and put in place at least one of these safeguards:
If you have raised a query or a complaint with us, we may contact you to answer your query or to resolve your complaint.
When you visit our sites or when you use our apps, we may collect personal data from you automatically using cookies or similar technology. A cookie is a small file that can be placed on your device that allows us to recognise and remember you.